Support

Help with your Forge AI workspace, billing and account. For electrical safety or on-site advice, speak to a competent person — we provide product support only.

Email us

Write to support@forge-ai.app. Include your account email and a short description of what you need.

We aim to reply within two UK business days. Urgent safety or electrical work questions should go to a competent person — Forge AI is software support only.

Billing and plans

Signed-in users can manage plans and payment methods under Settings → Billing. Cancel or update cards via the Stripe customer portal when offered.

Privacy and account deletion

Export a backup or delete your account from Settings. Read how we handle data in the Privacy Policy. Account deletion is permanent for workspace data we store.